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Update! Watch related news! On the "Misfit" Alpha Sea-Master

Ricky Lee
October 04, 2011 05:58PM
Registered: April 2005
Posts: 17,866 (2012-03)

Well. I'm not quite sure what to make of this. I took Bro. Jimmy50's advice and dispatched a missive to Alpha this morning:
Quote
Ricky Lee
04 October, 2011

Good morning,

I recently took delivery of one of your Sea-Master 21-jewel automatics. I am most impressed with the watch, in general - in particular, it is very accurate!

However, there is one cosmetic flaw which seriously detracts from my enjoyment of the watch: the circular "bezel pip" is grossly misaligned in relation the triangle. Here is a photo which shows the flaw:

Alpha James Bond homage

I am sure that you will consider this a valid complaint, covered by Warranty. However, since the watch is acceptable in all other regards, it seems a shame to return it.

Therefore, I ask that you send me a new bezel insert (SM BLUE BEZEL INSERT) in lieu of a Warranty Replacement, and I will handle the installation of same.

Thanks!

Warmest regards,

-Ricky McBroom

Transaction information:

PayPal Unique Transaction ID ****
Name: chan chun fung
Email: pinkpink898@yahoo.com.hk
cc: alphawatch898@yahoo.com.hk

Item Title: UNIDESIGN WORKSHOP
Item Number: 411059
Item amount: $90.99 USD
Date: Sep 10, 2011
Time: 12:37:47 PDT
Status: Completed
I received this in reply, about 2 hours ago. And this is verbatim, except my original eMail was quoted...
Quote
ALPHA WATCH
04 October, 2011

WE WILL CHARGE USD $6 FOR THE BEZEL INSERT !
So. What do you think? I am confused That is less than half the normal price.

Still. Crazy! Loco! Reckon I was too easy on' em, and simply didn't get my message across? Oops! At least they responded quickly.. Wink

Cheers!

-Ricky


"They can tak' oour lives, but they cannae tak' oour troousers!" -- Battle cry of the Nac MacFeegle

Messages In This Thread

Update! Watch related news! On the "Misfit" Alpha Sea-Master Jpeg Attachments URL

Ricky Lee 345 October 04, 2011 05:58PM

Updated News on the Updated News Laughing

The more I thought about it, the better a $6 bezel insert replacement sounded. So I dispatched this eMail to Alpha yesterday...
Quote
Ricky Lee
05 October, 2011

This solution is agreeable with me. I have sent payment via PayPal.

I would ask that since this is a purely a cosmetic issue, that you not choose a bezel insert at random. Rather, I ask that you personally inspect the bezel insert before shipment to verify that the circular bezel pip is perfectly centered on the triangle marker.

Thanks!

-Ricky McBroom

PayPal Unique Transaction ID # 80249378BC1803646
Sent to: chan chun fung
Email: pinkpink898@yahoo.com.hk
Amount sent: $6.00 USD
Date: Oct 5, 2011
Time: 12:12:03 PDT
Status: Completed
I again recieved a reply within the hour, and I quote:
Quote
ALPHA WATCH
05 October, 2011

THANK YOU. WILL SHIP BEZEL TOMORROW.
So. Give it a couple o' weeks, and I'll let ye know how it looks. Smile

Cheers!
Ricky Lee 50 October 06, 2011 06:31AM

Good thing you didn't bring to their attention the misaligned 12 hour marker with the 60 min marker

They'd charge you for a new dial! Wink
Dave P 52 October 05, 2011 08:34PM

ArrrrrrrrrrrrGH! I had NOT noticed that! Oops!

But now that you point it out, sure, I see it. Eek!

Thanks a L O T! I am angry!

Smile

Know what, though? This is a perfect illustration of "The camera is cruel and unforgiving". I've peered at that 12-chapter 'til I'm cross-eyed and, trust me, the misalignment there can NOT be detected with the naked eye! With the loupe, yes. Naked eye, no way. I am confused

Not even with me ISO Calibrated Machinist's Eyeballs™! Laughing

So. I'm gonna forget I ever saw it! Rolling on the floor laughing my a.. off

Cheers!
Ricky Lee 39 October 06, 2011 06:35AM

You'd do the same for me.

or to me. Wink
Dave P 37 October 06, 2011 06:44PM

I would, sure! Wink Laughing Image Attachments


And a confession.. I could not just forget it! Rolling on the floor laughing my a.. off

No. I kept wondering exactly how much the error really was, and Curiosity Got The Better of me. Blushing Conveniently enough, I have the tools to satisfy my curiosity readily at hand. So I took the watch down to..
..our US $50K Video Inspection Machine, set it to 20X, and checked it out. Innocent

Video Comparator inspection machine

Here's what I found:

Chapter marker misalognment

The difference in the 'gap' between the top and bottom ends of the chapter marker pair is .0054" (.137mm). Or, put another way, where the edges should be parallel, they actual diverge by 1.746°.

Again, "The camera is cruel and unforgiving". Oops! Frowning I am crying

Smile

NOW I'm gonna forget I ever saw it! Rolling on the floor laughing my a.. off



Cheers!
Ricky Lee 42 October 07, 2011 07:10AM

I would do it......seems reasonable to me........ (n/t)

dano0 43 October 05, 2011 10:33AM

I would not bother at all, Ricky!Smile (n/t)

IF 47 October 05, 2011 05:01AM

I would buy the replacement for USD 6 and I am lucky, with >>>

my eyes, I would not notice that misalignment. And having a spare bezel insert is a good thing. One never knows when that model is discontinued...
Reto 52 October 04, 2011 10:09PM

Re: ..my eyes, I would not notice that misalignment.


It really is a subtle thing...

Quote
Reto
I would buy the replacement for USD 6..
I did. Smile
Quote
Reto
And having a spare bezel insert is a good thing.
Again Great Minds Think Alike. Wink

I don't plan to install the replacement bezel insert right away. Rather, I'll put it away until the original (inevitably) gets scratched up. Then I'll not only be prepared, but the watch should be better than original once it's installed.

Cheers!
Ricky Lee 39 October 06, 2011 06:45AM

Thumbs Up (n/t)

Reto 12 October 06, 2011 10:02PM

I never noticed but mine is slightly misalinged as well. (n/t)

pumpkin2001 42 October 04, 2011 09:39PM

I wouldn't bother. The new one will be the same.

Good old Chinese quality control.
Smaug 48 October 04, 2011 08:43PM

Re: Update! Watch related news! On the "Misfit" Alpha Sea-Master

Seems a reasonable exchange for the shipping time involved had you instead turned in on warranty claim.
BeyondTheBox 53 October 04, 2011 08:07PM

I had to go check my Alpha PO homage after reading this one.... Jpeg Attachments

Careful observation under a loupe shows that it is ever so slightly off center towards the right, but I had to check it with the loupe to see it. It's really not visible to my naked eye. Smile
Photo by BobbyMike
BobbyMike 69 October 04, 2011 08:01PM

Had to go check my PO homage. Rolling on the floor laughing my a.. off URL


The Basil, which ran me barely half what the Alpha version fetches.


Ironically, the pip's pretty darned jake on it. Thumbs up!

Cheers!
Ricky Lee 72 October 05, 2011 02:37PM

They should give you a free one. But weigh the cost of sending the watch back. (n/t)

Robmks 55 October 04, 2011 06:13PM

I agree. However..

..it's looking like a crap-shoot, whether the replacement would be any better. Oops!

Cheers!
Ricky Lee 49 October 04, 2011 06:21PM

wait a minute

Quote
Ricky Lee
..it's looking like a crap-shoot, whether the replacement would be any better. Oops!
You're suppose to be the most experienced person here when it comes to Alpha brand watches, so the "crap shoot" factor should be lessened by that, unless your experiences have taught you that their CS is trumped by a poor QC, which would lead me to question both your dedication to them, intellect within that, and sanity.

So ask yourself, and answer us all, this, "how often do you recieve poor quality product, regardless the price, from Alpha?"

Judging by your purist love of them I'd say your reaction here is a little more passion driven than logic. However, be it the opposite case, you should reconsider your constant touting of them. Just saying... Perhaps I've read this wrong and inferred something unintended? In which case, please do elucidate.
BeyondTheBox 70 October 04, 2011 08:22PM

Re: ..please do elucidate. Gif Attachments URL


The short version is: Tongue


Rolling on the floor laughing my a.. off

However, I believe in Doing One's Best, so here's the long version...
Quote
BeyondTheBox
You're suppose to be the most experienced person here when it comes to Alpha..
What on Earth gave you that idea? I am confused

While it's true that I own six at the moment, and several (now departed) others over the past seven years, I've seen guys buy and flip more than that in a single year.

Where my experience with might give me some small claim to "most" is that I tend to stick with mine over the long haul. I've owned two of the six for more than 5 years, and two others for more than 3 years. While this lends me a certain authority when it comes to judging long-term durability and reliability, it sure doesn't make me any expert when it comes to assessing out-of-the-box build quality across the line.
Quote
BeyondTheBox
..the "crap shoot" factor should be lessened by that, unless your experiences have taught you that their CS is trumped by a poor QC..
Oddly enough, this is the very first time I've had occasion to test Alpha's Customer Service. Smile
Quote
BeyondTheBox
..would lead me to question both your dedication to them, intellect within that, and sanity.
Well. No harm no foul. I question my intellect and sanity on occasion, too. Rolling on the floor laughing my a.. off
Quote
BeyondTheBox
So ask yourself, and answer us all, this, "how often do you recieve poor quality product, regardless the price, from Alpha?"
Me personally? Precisely twice.

Both were cosmetic flaws which in no way affected the functionality of the watch.
Quote
BeyondTheBox
..I'd say your reaction here is a little more passion driven than logic.
Duh! Crazy! Loco!

The day I stop being passionate about this hobby is the day I'll move on to something else.
Quote
BeyondTheBox
..you should reconsider your constant touting of them.
Nope. Won't go that far.

Again, of all the Alphas I've owned (around ~ 10), the only problems I've had whatsoever are a pair of cosmetic flaws. My favorite Alpha has been running flawlessly for 6½ years. So I'll keep right on touting them constantly, if it's all the same to you. Wink
Quote
BeyondTheBox
Perhaps I've read this wrong and inferred something unintended?
You have indeed. Frowning

You took the "crap-shoot" line totally outside the context it was intended, for one. Thumbs down By "crap-shoot" I meant the specific case of a Sea-Master bezel insert, and meant to say nothing about the Alpha line in general.

And, frankly, the overall tone and demeanor of your reply made you sound like a real tit. Rolling on the floor laughing my a.. off

If I read that wrong, I do apologize. Wink

Cheers!

-Ricky
Ricky Lee 61 October 05, 2011 06:58AM

+1 (n/t)

BobbyMike 41 October 05, 2011 07:28AM

Bravo! Thumbs Up What a great and reasonable response to someone who was obviously trying to push your buttons. (n/t)

Dave Murphy 46 October 05, 2011 07:20AM

I am confused Chase herrings much?

Someone could own over 90% of Alpha's models, and not have one with a lume pip on the bezel. The assumption that quality control is necessarily uniform across models and parts (or through time) is simply naive. He did mention the slight misalignment of the first one he owned, but this is the first thread I've seen on the PMWF discussing a widespread problem with it. Your comments seem like enough of a stretch in logic to sound as if you're trying to pick a fight. Dust that chip off your shoulder and grow up.
DJM 54 October 05, 2011 06:06AM

My old Alpha had the same problem, mind you not as bad >>> (n/t) Jpeg Attachments

Photo by Need_Omega
Need_Omega 63 October 04, 2011 06:10PM

I'll be dipped... this is the only photo I have of my Alpha Seamaster and >>> Jpeg Attachments

It looks like the pip is misaligned on it as well. Guess I didn't own it long enough to notice. laughing
Photo by Jittery Jim
Jittery Jim 59 October 05, 2011 09:31AM

Re: Guess I didn't own it long enough to notice. laughing


Frankly I'm not surprised.. Wink


Oops!

I mean, I'm a little surprised you flipped it so quick (though you being you, perhaps I shouldn't be Innocent).

But I'm not surprised you never noticed. It really is a subtle thing. To the naked eye, on the wrist and in the flesh, it looks fine. I am confused Yet another case showing that The Camera Is Cruel and Unforgiving. Oops!

Cheers!
Ricky Lee 47 October 05, 2011 04:44PM

Is it really that hard to take the time to center the thing up in the factory?

That just shows lazy workmanship. They're selling a product, why would they settle for that, even if its not an expensive watch.
Lawrence Talbot 44 October 04, 2011 09:01PM

I think they save the good bezel inserts for making runs of fake Seamasters. (n/t)

Chris L 52 October 05, 2011 05:25AM

Oops! Eek!


But, you know, it's not within the realm of the impossible. Smile


Cheers!
Ricky Lee 40 October 05, 2011 02:25PM

As did mine. Heck..


I mentioned it in the earlier thread,
in some detail. Wink

Perhaps it's the best they can do with this particular bezel insert? Crazy! Loco! They are at the mercy of their suppliers, I presume.

Cheers!
Ricky Lee 50 October 04, 2011 06:20PM


Watch related news! Update! Accuracy report on the "Misfit" Alpha Sea-Master

October 07, 2011 04:17PM

You might recall, dear Constant Reader, that I had good things to say about the accuracy of this in the IHD Review. Well, as it turns out, it gets even better. Thumbs up! After a full 8 days of everyday wear, the watch checks in at -2½ seconds!

Executive Summary: The average going-rate is -.31 sec/day.

But let's be conservative and call it -⅓ sec/day. Innocent

Now, complete disclosure demands that I admit that this wasn't a totally random result. Yeah, I helped the watch out with a little Static Positional Regulation. Or call it "hanky panky" if you want. Wink

On Saturday morning, after 52 hours, it checked +3 sec. On Monday evening, after almost exactly 4 days, it checked +5 sec. Call it an average of +1¼ sec/day. So at that point I'm like "Hmmmmmmm. What if..?" So that night I took the watch off and positioned it crown-down on the night stand, that position being one which should cause the watch to run slow(er).

And again on Tuesday night and Wednesday night. My daily checks showed that it was heading in the right direction, slowly but surely. When checked on Thursday evening, it was basically spot-on against the Atomic Clock, maybe some fraction of a second slow. I had a heated debate with meself about how to position it that evening. Laughing On the one hand, I was tempted to go dial-up, in an effort to get it back in perfect synch. But, in the end, I decided to go crown-down again, as that way the crown-down test period would be exactly the same as the first (random position) period, at 4 days. The trend continued, as expected, and that's how I got to the -2½ sec/8 days result this afternoon.

Now, while I'm not usually happy with a watch that runs slow, even a little bit slow, I got to say that I'm pleased as punch with this one! After all, if I want to speed 'er up, I can just set it dial-up on the nightstand, right? Smile

So. While I admit that I initially..


Alpha James Bond homage
Click HERE for larger photo or HERE for supersized photo

..took Alpha's "Professional Chronometer" branding with a grain of salt, no more! I'm convinced! Rolling on the floor laughing my a.. off

Cheers!

-Ricky

Messages In This Thread

Watch related news! Update! Accuracy report on the "Misfit" Alpha Sea-Master Gif Attachments Jpeg Attachments URL

Ricky Lee 143 October 07, 2011 04:17PM

Smile (n/t)

IF 38 October 07, 2011 10:04PM

This confirms my suspicions......

That the Chinese movements are extremely accurate! I observed similar results a number of years back with Alpha, Elysee and Trias branded automatic Chinese movements. Thumbs up! Thumbs up!
StefG 64 October 07, 2011 05:43PM

Re: That the Chinese movements are extremely accurate! URL


Potentially, yes. Ye can't bet the farm on it, though. Wink
Quote
StefG
I observed similar results a number of years back with Alpha, Elysee and Trias branded automatic Chinese movements. Thumbs up! Thumbs up!
Sure, this is not the first inexpensive China Made Watch or Movement movement which I have observed to run better than COSC Chronometer specs.

And, again, others have experienced the same with this specific Alpha model.

It's a Winner, IMHO! Thumbs up!

Cheers!
Ricky Lee 64 October 07, 2011 06:18PM


Update! Watch related news! On the "Misfit" Alpha Bond

November 06, 2011 03:19PM

Please see my previous post for background.

Long story short, the replacement bezel insert arrived...

Replacement bezel ring

..and I'm happy to report that, with a bit of perseverance, it is possible to obtain an Alpha Sea-Master bezel insert with a perfectly-aligned pip. Wink

Mind you, after some reflection, I've decided not to fool with installing it at the present time. For one thing, the misaligned OEM original pip has pretty much become a non-issue (not that it ever bothered me overly much). Then too, I figure that the original bezel insert will inevitably get scratched at some point, and when it does I'll then do the swaparoo. Mayhap I'll upgrade to sapphire at that time, too...

Cheers!

-Ricky

Messages In This Thread


Update! Watch related news! On the "Misfit" Alpha Bond Jpeg Attachments URL

Ricky Lee 171 November 06, 2011 03:19PM

That is good!Smile (n/t)

IF 38 November 07, 2011 10:42AM

Thumbs up!Smile (n/t)

Mark C. 37 November 07, 2011 07:16AM

Glad it worked out Ricky! Thumbs up! Smile (n/t)

Jimmy50 52 November 06, 2011 04:29PM

Makes you glad to know it's there when you need it!Thumbs up! (n/t)

itschris 52 November 06, 2011 04:21PM

Yep, nice to have spare parts. (n/t)

Dave Murphy 40 November 06, 2011 07:05PM

Makes ye feel all warm & fuzzy like, it does. Thumbs up!

Ricky Lee 41 November 06, 2011 08:34PM


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